Solutions
Managed IT Solutions
New Global Solutions’ Managed IT Services provides our clients with a cost effective and efficient way to support their IT environment. The Managed IT Services aligns our clients’ IT and business strategy, reduce cost, and increase system availability. Our clients leverage this level of service and it allows them to focus and grow their core business. Managed IT Services includes the following:
Server Management Plan
- 24/7 Monitoring Support
- Phone Support
- Remote Control Support
- Service Availability Monitoring Maintenance
- Microsoft Patch Management
- Event Log Monitoring
- Log File Maintenance
- Drive Space Monitoring
- Printer Setting Management
- User Account Administration
- File Sharing Permission Administration
- Security Administration
- Virus Definition & Prevention
- Online Asset Management
- Online Trouble Ticket Management
- Online License Management
Workstation Management Plan Support
- Remote Control Support
- Microsoft Application Support Maintenance
- Online Asset Management
- Online Trouble Ticket Management
- Online License Management
- Desktop Optimization & Management
- Windows Patch Management
- Asset data collection
- Spyware deletion
- Temp File deletion
- Anti-virus signature update
- Patch assessment
- SMART check
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