Solutions

NGS Message Archiving Technology


Sophisticated Technology Provides Safe Email Storage and Retrieval.
Effortlessly integrate NGS Message Archiving into your email defense and benefit from far more than just simple storage.

NGS Message Archiving
As a fully-managed service, NGS Message Archiving integrates technology and features that allow organizations to store large volumes of email easily and retrieve it efficiently. Here's what our NGS Message Archiving offers:

• Unlimited storage capacity: Messages can be retained for 1-year, 3-years, 5-years, and 7-years depending on business, compliance or legal requirements.
• Secure message transport and storage: Messages are transported to NGS Message Archiving securely via TLS or SSL and are stored using 256-bit encryption.
• Full email disaster recovery: Messages are stored at dual, secure off-site locations.
• Less internal storage requirements: With NGS Message Archiving, .pst files can be consolidated allowing you to shrink your Microsoft Exchange database to a more manageable size.
• Simple and advanced search technology: Any message, new or old, can be retrieved in a matter of seconds by administrators or end-users via the MX Control ConsoleSM interface.
• Protection from tampering: By verifying that the original message and copies are identical, messages cannot be edited or deleted.
• No coverage gaps: Records and stores emails in near real-time, as opposed to point-in-time backups.
• No single point of failure: NGS Message Archiving offers off-site redundancy, maintenance and back up.
• Complete message import: Our process allows customers to import entire messages from Exchange, while providing end users with open access to those messages and their attachment content via an Outlook plug-in. We do not perform message stubbing which strips an email of its attachments - replacing it with a stub file or link within the message.
• No corrupt indexes or poor reliability: As a managed service, ours is always up and running and is not subject to the types of hardware failures common to appliances.
• Stable performance regardless of scale: Messages are always available within a matter of seconds no matter how large your data store grows.
• Easy implementation and limited maintenance: NGS Message Archiving offers easy implementation making it easy to get started in a matter of hours once provisioning is completed.

NGS Message Archiving Compliance Features
Organizations that are mandated to comply with Federal or industry regulations covering email communications can rely on NGS Message Archiving for the support they need to be fully compliant with today's strict guidelines. Here's why:

• Tamperproof read-only storage: Messages and message metadata are protected in its original state.
• Dual data centers: Eliminate threat of "single point of failure" and ensure that no message is ever lost.
• Automatic quality verification: Verifies that stored message copies are identical to the original.
• Dual commit message capture: Messages aren't deleted from the organization's server until accurate copies are made and verified.
• Auditable message serialization: Adds a unique numeric identifier to each message to comply with SEC requirements prohibiting tampering or deletion of messages.
• Search data, attachments and metadata: Make it easier and faster to locate a specific message through either advanced or simple search technologies.
• Transport and storage encryption: Messages are transported to Message Archiving securely via TLS or SSL and are stored using 256-bit encryption.

Rapid Service Activation and Setup
The NGS Message Archiving service offers a quick, easy setup and activation process which requires no hardware or software integration. As a fully-managed service, NGS Message Archiving is also highly scalable to meet the needs of your business without the threat of technology obsolescence.

1. To begin the service setup, emails can be loaded using the directory Integration to sync automatically with the     customer's Active Directory. Going forward, administrators can use Directory Integration to synchronize information     on an automated schedule, ranging from one to four times per day, or they can choose to initiate a manual sync.
2. With the user information in place, service administrators then setup up transport security on the Exchange     server(s) and connect their systems to NGS Message Archiving Technology.
3. Our journaling feature records a copy, or journal, of all sent and received email messages processed by the     Exchange Server. Envelope journaling ensures that BCC and distribution list recipients are captured and archived.
4. The Exchange Server sends this copied email to a dedicated mailbox called the journal recipient mailbox, which     resides on the Exchange Server. Message Archiving then retrieves your email from this journal recipient mailbox     and archives it.
5. Once activated, the service polls each mail source every 15 minutes to check for available messages, which are     then pulled into redundant, off-site archives.