NGS ShareFile's servers are located in a secure and reliable data center facility. The data center features the following computer network security measures:
Ballistic-proof exterior, including doors & windows
Fingerprint scanners and ID checking for all entry and exit of the facility
Double Man Traps force double verification and provides extra secure data center entry
Redundant off-site monitoring of all security systems
Locked Cabinets and Cages
Our privately managed server farm is equipped with the latest firewalls and computer internet security updates to help keep your data completely safe.
All communications between NGS ShareFile and the user are encrypted using the Secure Socket Layer (SSL). This is the same functionality used by banks and popular e-commerce services such as Amazon.com for secure communication.
When NGS ShareFile users create folders in the system, only the specified users that are designated by owner of the folder are able to access the contents of those folders. Users who do not have access to the folder will not even see the folder in their view of the system.
Each user of the system has a unique login and password. All user passwords are hashed in the NGS ShareFile database, meaning that not even the NGS ShareFile support personnel have the ability to view or in any way determine a user's password.
NGS ShareFile's computer network security is subject to daily security audits by a third-party security monitoring firm. This helps us stay one step ahead of the latest security threats
A Service You Can Count On
NGS ShareFile's service was built with reliability and scalability in mind. Our data center has a hurricane-rated roof, with multiple redundant power sources including a diesel generator with 7 days worth of diesel fuel in case of a power outage.
To protect against data loss, our servers are equipped with technology that automatically mirrors all data in real-time to two separate locations. Additionally, regular incremental and full backups of all system data are performed, including off-site data backups stored in two separate secure physical locations, to protect against almost all disaster scenarios.